1. Information We Collect
When you visit INAYAS, we collect information necessary to process your luxury orders and enhance your shopping experience. This includes:
- Personal Identifiers: Name, shipping address, billing address, and phone number.
- Electronic Information: Email address and IP address.
- Payment Data: Handled securely via encrypted third-party payment gateways (Razorpay/PayU). We do not store your credit/debit card details on our servers.
2. How We Use Your Data
Your data is used strictly for fulfilling orders, processing payments, and providing customer support. With your explicit consent, we may send you updates regarding our latest artisanal collections and private sales.
A Note on Cookies
We use "cookies" to remember your cart items and analyze site traffic. This helps us understand which hand-embroidered designs resonate most with our community.
3. Indian Legal Compliance
This policy is governed by the laws of India. In accordance with the Information Technology Act 2000, we have appointed a Grievance Officer to address any concerns.
Grievance Officer:
Manager, Customer Relations
Email: care@inayas.com
Address: B-65 Sangam Vihar near Akbari Masjid, New Delhi - 110062, India
4. Third-Party Sharing
We never sell your data. We only share information with essential service providers like shipping partners (e.g., BlueDart, Delhivery) and payment processors to ensure your "Art You Can Carry" reaches you safely.